@InProceedings{Baldauf21c, author="Baldauf, Matthias and Zimmermann, Hans-Dieter and Pedron, Claudia", editor="Kurosu, Masaaki", title="Exploring Citizens' Attitudes Towards Voice-Based Government Services in Switzerland", booktitle="Human-Computer Interaction. Design and User Experience Case Studies", year="2021", publisher="Springer International Publishing", address="Cham", pages="229--238" }