by Matthias Baldauf, Hans-Dieter Zimmermann
Reference:
M. Baldauf, H. Zimmermann, "Towards Conversational E-Government", in HCI in Business, Government and Organizations, Springer International Publishing, 2020, pp. 3-14.
Bibtex Entry:
@incollection{Baldauf20b,
doi = {10.1007/978-3-030-50341-3_1},
url = {https://doi.org/10.1007/978-3-030-50341-3_1},
year = {2020},
publisher = {Springer International Publishing},
pages = {3--14},
author = {Matthias Baldauf and Hans-Dieter Zimmermann},
title = {Towards Conversational E-Government},
booktitle = {{HCI} in Business, Government and Organizations}
}